Exit Interviews

Strategic TurnOver Program™ (STOP)

The cost of replacing an average employee is at least 150% of compensation – and up to 400% for executives. That does not even include the cost of lost productivity and low morale. STOP helps reduce unwanted turnover and retain the best talent. This service pays for itself many times over.

 

THE PROGRAM

  • STOP combines confidential, third-party exit interviews, data analysis, and comprehensive reports that tell the causative versus contributive reasons for turnover, and identifies trends.
  • Typically, internal exit interviews capture less than 15% of exit data. STOP captures 60% to 85% and asks targeted, customized questions that provide in-depth, actionable information. Interventions can then be monitored and measured.

 

PRODUCTS AND PROCESSES

  • Data is reported by site, division, department, age, ethnicity, gender, tenure, or any other dimension
  • Data can be sorted into retired, promoted, terminated, or any other groupings
  • Information is reported in user-friendly charts and graphs tailored to your specifications
  • Reports help managers address a wide variety of issues such as: communication, supervision, co-workers, training, favoritism, accountability, benefits, discrimination, empowerment, micromanagement, resources, career growth, income, and more
  • Early warning for “Red Flag” issues alerts you to possible litigation
  • The Comeback Campaign can help you re-hire former employees

 

WHY USE STOP FOR RETENTION?

  • Manage turnover to evolve your organization for greater effectiveness
  • Retain valued employees
  • Target improvement opportunities; track interventions; measure the difference
  • Identify criteria that contributes to employee satisfaction
  • Document trends and provide historical data to direct change
  • Free HR for functions that are more effectively conducted internally
  • Increase profit margin