Turnover costs organizations too much time and money each year. While it's important to understand why employees leave (through exit interviews), it is even more important to understand why employees stay. Stay interviews test the temperature of current employees, and can provide organizations with a real chance to make necessary changes to help retain more employees.
Strategic Programs' stay interviews provide very fast reporting (2-4 weeks after data collection), and specific qualitative and quantitative data. The main focus is on strengthening retention while demonstrating a commitment to employees' opinions and concerns.
THE PROGRAM
Stay Interviews help organizations:
Learn what employees like about the organization
Understand why people accepted their positions, why they would stay, what they like, and what they would like to see improved
Learn which employees might be at risk to leave, and what to do to halt their likely departure
Discover information about competitors, and the reasons they are attractive
Validate employee feelings
Reduce turnover
PRODUCTS AND PROCESSES
Stay interviews are formally conducted by Strategic Programs to ensure strict confidentiality and un-biased analysis
Interviews can include all current employees (either all, or a random sample of the population), or can focus on specific groups such as high performers, positions of importance, unhappy employees, new hires, or departments with high turnover
Questions are highly customized, and tailored to each organization's needs
Interviews are conducted one-on-one in a comfortable and confidential setting
Interviews average 20-30 minutes
Strategic Programs mixes quantitative questions with qualitative ones to provide more insight and more quantifiable data regarding employee issues